Feedback

Tell us how we're doing.

Compliments, suggestions, concerns and complaints all help us improve. You can share your name or stay anonymous.

What kind of feedback is it?

Compliment Suggestion Concern Complaint

Which service is it about?

Which location?

Your feedback

Your details

Optional. Leave these blank if you'd prefer to stay anonymous.

Name

Phone

I'd like someone to get back to me We'll need an email address or phone number to do that.

Please don't include detailed medical information here. If we need it, we'll ask when we speak.

What happens next

Every piece of feedback is read by the Pure Health team and recorded.
If you've asked us to get back to you, we'll be in touch to talk it through.
Concerns and complaints are worked through until they're resolved, and we'll let you know the outcome.
Giving feedback or making a complaint will never affect the service you receive from us.

NDIS participants

You can also contact the NDIS Commission.

If you're an NDIS participant and you're not satisfied with how we've handled your complaint, or you'd rather not raise it with us directly, you can contact the NDIS Quality and Safeguards Commission.

Call 1800 035 544 Report online

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